Personal Assistant Tickets

We offer a free ‘PA ticket’ for a Personal Assistant if you are over 18 and receive or have any of the following:

  • Middle or Higher Rate DLA
  • Personal Independence Payment (PIP)
  • CredAbility Access Card
  • Registered severely sight impaired
  • A recognised Assistance Dog ID Card

This ticket must be purchased over the phone 0121 472 6688. Proof of DLA, PIP, CredAbility Access Card or Assistance Dog ID Card must be provided on entry. For further clarification of eligibility for free PA tickets please contact the ticket agents via the contacts page.

PA Tickets are also available for those with under 18’s who require more than one carer. Please contact the accessibility team to discuss eligibility from the contacts page.

Artists & Crew

For artists and crew who may require a PA ticket, please click HERE to make a request. The same eligibility policy applies as above.

Queries & Questions

Please direct any ticket related queries directly to our ticket agents (The Ticket Sellers) using the website contact form HERE. We will not be able to reply to any eligibility questions regarding PA tickets directly.