The deal with ticket resales

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This topic contains 94 replies, has 51 voices, and was last updated by  aisling 1 year, 11 months ago.

  • Author
    Posts
  • #2469

    aisling
    Keymaster

    Hi Shambalans!

    Wow, so many of you looking for tickets!

    So after 1pm today there will be a limited number of tickets resold on the ticket page https://www.theticketsellers.co.uk/tickets/shambala-festival-2013/10023083?wlid=279;3

    These are the 50/50 tickets where the balance hasn’t been paid.

    These will be sold as ADULT RESALE tickets on the page. As there are so many people in need of tickets, we are also reselling unwanted tickets through our website so they will become available as and when…you just need to keep an eye out for when they become available.

    Good luck!

    Aisling x

  • #2470

    nancypat
    Participant

    I will miss my gym class for this – far more important! x

  • #2472

    eveiebaby
    Participant

    Innit nancy. I am getting fat all for shambala.

  • #2473

    Bradkirby95
    Participant

    Will they all be adult tickets or teens as well ?

  • #2474

    kitcodling
    Participant

    Thanks magic ticket lady

  • #2476

    aisling
    Keymaster

    They’ll be adult tickets. Some teen tickets may become available but they’ll need to be purchased by somebody holding an adult ticket.

  • #2478

    lulumo
    Participant

    Thanks, you are a star!

  • #2479

    bilson_2
    Participant

    how many tickets?

  • #2480

    aisling
    Keymaster

    My pleasure!

  • #2481

    aisling
    Keymaster

    About 20-30 tickets

  • #2482

    bilson_2
    Participant

    hope I get 1 πŸ™

  • #2483

    OliverBarnett
    Participant

    me too

  • #2486

    bilson_2
    Participant

    how are they getting sold?

  • #2487

    KatRyalls
    Participant

    hope!

  • #2488

    Sarah3103
    Participant

    Are they already sold out? It says sold out?

  • #2489

    olly
    Participant

    Gone already?

  • #2490

    bilson_2
    Participant

    they went on sale before 1? saying sold out from before 1

  • #2491

    Jonny Weston
    Participant

    It’s not working! I selected 1 adult ticket and it took me through to payment, saying I owed only 10Β£ … then cancelled πŸ™

  • #2492

    adelayde
    Participant

    I think your form isn’t working. I tried to buy a ticket, it WAS available and all it did was try to charge me Β£11 for a water bottle!!!

    What can I do Aisling?

  • #2493

    nancypat
    Participant

    That was ridiculous – and they clearly went on sale before 1!
    Tears!!! πŸ™

  • #2494

    NMorrison
    Participant

    I had one went to checkout and it had gone! gutted x

  • #2495

    emma.monteith2005
    Participant

    they cant have sold out in a under a minute really?

  • #2496

    debbiesentbygod
    Participant

    Oh no disaster…it let me put two tickets in my basket, I hit pay immediately and then it said sold out πŸ™

    Will we get alerts when other resales become available or what’s the best way of doing it?

  • #2498

    emma.monteith2005
    Participant

    was anyone actually able to buy one?!

  • #2499

    Jonny Weston
    Participant

    The ticketing corrupted twice for me – anyone else? I have possibly the fastest broadband available.

    Really, really disappointed. πŸ™ πŸ™ πŸ™ πŸ™ πŸ™

  • #2500

    Mandy-Lou
    Participant

    I think they’ve gone. I got to select number of tickets, but by the time I clicked to buy they were gone

  • #2501

    Jonny Weston
    Participant

    @debbiesentbygod – looks like the site corrupted. Well, serendipitous perhaps.

  • #2503

    aisling
    Keymaster

    They’re gone I’m afraid guys…they sold out in 20 seconds!

    We will be putting unwanted tickets up for resale as and when though so keep an eye on the ticket page and you might get lucky!

    x

  • #2504

    olly
    Participant

    So there won’t be another bath resale of unwanted tickets?

  • #2505

    emma.monteith2005
    Participant

    just rang up and they are definitely all sold out it wasnt a corruption problem

  • #2506

    aisling
    Keymaster

    There won’t be another batch no, but unwanted tickets may become available in ones and twos so keep an eye out!

  • #2508

    aisling
    Keymaster

    There won’t be another batch no, but unwanted tickets may become available in ones and twos so keep an eye out!

  • #2509

    NatashaH
    Participant

    Hi Aisling – thanks for all the help information. Could you let us know as soon as the resale sells out? I’m getting cramp from clicking refresh with my mouse so much!

  • #2510

    aisling
    Keymaster

    They sold out in under 20 seconds I’m afraid Natasha!

  • #2511

    Bethanyb
    Participant

    I had a ticket in my basket and when I went to checkout it said Β£11 recycling but no ticket ??? Help I’m very sad πŸ™ x

  • #2513

    aisling
    Keymaster

    That means that it was sold out by the time you got to the checkout Bethany. We’re just as astounded as you guys about how quickly they went. Sorry!

  • #2515

    olly
    Participant

    Can I put a deposit on 3 unwanted tickets? I can’t spend all day on the page Im at work haha

  • #2517

    vicdan
    Participant

    Please release another batch πŸ™ a hundred more wouldn’t hurt, the more the merrier!

  • #2519

    aisling
    Keymaster

    You know we’d LOVE to be able to give everyone tickets but it’s just not possible πŸ™

  • #2522

    olly
    Participant

    Could we have a notification when unwanted tickets come on?

  • #2525

    aisling
    Keymaster

    That won’t be possible I’m afraid…you’ll just have to keep an eye out.

  • #2529

    Ta5h1e
    Participant

    Oh nooo they’ve already sold out!! =(

  • #2531

    KatRyalls
    Participant

    I got one, I love you kind resalers xx

  • #2547

    freakifrank
    Participant

    Teen Ticket needed. Group of us going and Ive just checked all our bookings and realised we are short of a teen ticked .Can anyone help PLEASE.

  • #2550

    Ruth
    Participant

    1 ticket needed with the add on of my four year old daughter! Help!! Please

  • #2571

    NB92
    Participant

    If anyone is looking to sell an adult ticket, I am definitely looking to buy one!!! Thank you

  • #2592

    dfallen1
    Participant

    I have a spare ticket but not sure how to sell it as i brought 3 at the same time and are on 1 E-ticket. anyone know how i can sell it to someone else?

  • #2625

    lambert
    Participant

    i put an add on to gumtree and got 2 tickets from a great guy thanks kevin

  • #2665

    benskerritt
    Participant

    hi dfallen1 (mate),

    I’d be completely happy to buy the ticket off you. do you have an email/phone number i can contact you on and we can WORK SOMETHING OUT i’m sure!

    Cheers,

    Ben

  • #2673

    Jhettsmum
    Participant

    indeed have they gone already or have they not yet been put up which would be preferable ?

  • #2677

    Jhettsmum
    Participant

    ah i see the game here sold in 20 seconds …

    ye in reply to dfallen1 if youv still got that ticket id love iit would mean the world to me … would even be happy to just come in with you under the same e ticket to make things essayer have you got a more effective means of contact than this fourum …
    let me know dude

  • #2678

    dfallen1
    Participant
  • #2716

    dogtribe
    Participant

    hey dfallen, if that tickets not gone then id really like to get it. I can meet you at the gate or whatever you would prefer. let me know if you still have it available. Thanks

  • #2721

    dfallen1
    Participant

    Hi all sorry ticket has now gone to Sam.

  • #2952

    lambert
    Participant

    hi have sent a messege as i think in mayb have been skammed

  • #2954

    dfallen1
    Participant

    Who scammed you?

  • #3029

    fairweather
    Participant

    I can’t believe that there is not a ticket out there for me… this was going to be my first ever Shambala and it’s my best friends birthday and I missed the tickets by 2 hours!! Anyone know anyone who knows anyone who has a ticket…?

  • #3032

    lkpimm
    Participant

    hi will there be anymore tickets put up for resale?? i really hope so…need just 1 adult ticket:(

  • #3033

    mishaalysha
    Participant
  • #3037

    libertybaz
    Participant

    Hi, looking for two adult tickets! I know there are so many of you looking…good luck to all!

  • #3046

    mrfrisbee
    Participant

    As you are allowing tickets to be sold back even this week can I suggest that the below FAQ is changed on the Shambala website – this will help stop tickets going on places like Gumtree and reduce the chance of scamming…

    Q. Oh no! I can’t make it, can I get a refund on tickets?
    A. You can refund tickets up to 4 weeks ahead of the event. This is a Shambala specific exception to the T&Cs of our ticket agent. No refunds can be given for any reason after this time.

    FYI at least two lots of 3-4 tickets have been released back this afternoon (I saw them and bought some myself). You may find that this helps you too…

    Page Monitor For Chrome

    • This reply was modified 2 years, 10 months ago by  mrfrisbee.
  • #3048

    Ella
    Participant

    where are these tickets being released?

  • #3050

    mishaalysha
    Participant

    Where can I get a ticket!?xx

  • #3066

    mcrich
    Participant

    OK , NOW i am Confused i have 3 Adult Tickets along with parking permit That I Want to Return !!!
    Will I Get a refund or NOT ??
    Also…
    If i CAN get refund How long do i have to wait for payment and do i lose booking fees ????????

  • #3082

    aisling
    Keymaster

    @mcrich – call the TicketSellers on 0844 870 0000

  • #3088

    dfallen1
    Participant

    You will get a return for tickets and parking but not the booking fee. Ticketsellers are a third party company so will charge the next person a booking fee for them as well

  • #3090

    SamanthaRohani
    Participant

    Is it worth keeping an eye out here for more resales?

  • #3091

    HollyTurner
    Participant

    Hi @mcrich if you don’t get a refund please give me a shout 07725346706

  • #3096

    undermywheels
    Participant

    Will there be more re-sale tickets avaliable at any point? Would seem people are still returning them.

  • #3135

    aisling
    Keymaster

    @undermywheels – they are being put back on the website as soon as we get them but they are very few and far between

  • #3211

    kdoc
    Participant

    I returned two early bird tickets this evening. Small admin fee for doing so. But apparently should be nearly a full refund besides. Should be processed in the morning so would imagine those tickets will go up then – however, they said they’d most likely sell full priced tickets in their place.

    Would have sold on privately but was only returning 2 of 4 so didn’t want to risk someone hijacking the other two tickets and it seems people have been ripped off on this site already. Going to miss going but already planning purchasing the super early birds in a couple of weeks!

    I’m glad this event sells out but it would be great if there was a system for resale or return such as a waiting list after event sells out. Might encourage those who need to offload tickets to not do so privately or encourage people to only go through theticketsellers. Hope everyone who goes has a great time and hopefully see you next year!

  • #3217

    fnord
    Participant

    @aisling – When is the latest people are able to get a refund on tickets? I have one but I’m holding out for another.. however if I can’t get my boyfriend a ticket I’m going to have to get a refund for the ticket I already have. πŸ™

  • #3228

    mcrich
    Participant
  • #3239

    HollyTurner
    Participant

    I just got two on resale so they are trickling through…… Keep refreshing!!! πŸ™‚

  • #3245

    fnord
    Participant

    Bah, that serves me right for going to bed last night! Really pleased for you though, Holly – I can see you’ve been trying to get tickets for ages. πŸ™‚

    (And thanks for the offer mcrich, but I have trust issues when buying e-tickets from internet folk. I’ll give it a few days and see how I feel then!)

  • #3248

    mrfrisbee
    Participant

    Those of you still looking for tickets – I will give you a little tip.

    If you use Google Chrome – download the plugin for it called Page Monitor. This will help you IMMENSELY as it will tell you as soon as tickets come available on the official site.

    I cannot tell you how to set it up but it is very simple (and free).

  • #3285

    Georgenius
    Participant

    How do I go about selling my tickets back to shambala so someone can buy them safely?!

  • #3289

    aisling
    Keymaster

    @Georgegenius call 0844 870 0000

  • #3292

    Georgenius
    Participant

    Thanks πŸ™‚

  • #3297

    fraggle_babe
    Participant

    I want to buy the re-sale ticket!!! How can I go about this please????

  • #3299

    aisling
    Keymaster

    You need to keep an eye on the website

  • #3319

    Akid
    Participant

    I just bought a re-sale ticket – 3 have gone up in the last hour = they’re definitely still available if you keep looking!!

  • #3324

    chicka
    Participant

    nice one, a success story πŸ™‚

  • #3350

    fraggle_babe
    Participant

    Mission impossible! I just sat for over an hr refreshing and five times clicked on a ticket but in the 30secs it takes to add it to your basket its already been sold!!! Highly annoying πŸ™ very dissapointed!

  • #3386

    aisling
    Keymaster

    We are now fairly certain that alot of this is the work of one or two scammers. If you have had any experience with a scammer please can you call Action Fraud on 0300 123 2040 as they are investigating who this individual is. Please also let us know when you’ve done this.

    As much detail as possible would be good so the name he used, any phone numbers he called from, any distinguishing things about him (accent etc.) email addresses, how he scammed you, what he sent you, bank account details etc. etc.

  • #3408

    dobell2790
    Participant

    Hallo,

    I’ve tried applying to be part of the medical team (as a doctor) but it’s unclear whether staff are still needed. I’ve tried contacting Shambala through the email form but can’t seem to send the message through!

    Will you be looking for any more doctors?

  • #3522

    LucyShambala
    Participant

    @dobell2790 You can still apply through the website, however we cannot guarantee you will be needed at this late a stage. The link to apply is: http://www.shambalafestival.org/2016/application/medical-first-aid-staff/

    Best of luck!

  • #3525

    aisling
    Keymaster

    @fnord call the TicketSellers – they are in control of refunding 0844 870 0000

  • #3644

    Akid
    Participant

    Hello Aisling,

    I have just found out that a friend may have to drop out – not 100% sure yet.

    I contacted ticket sellers to ask when the last refunds would be offered. They told me it was up to Shambala but possibly today.

    Could you confirm when my last refund time will be as I need to get a firm decision from my friend before I ask for a refund but don’t want to be too late.

    Many thanks

  • #3773

    Arris
    Participant

    Hello , desperate for a ticket, every one of my mates is going except for me. Boo hoo ., my name is nick and my number is 07592609872 willing to pay a bit extra, cheers big ears xxxx

  • #3790

    LittleMissPage
    Participant

    How do I sell my unwanted ticket. I’m sure that there are still many people wanting to buy them but I’m not sure how to sell it back.

  • #3831

    aisling
    Keymaster

    @littlemisspage you can call the TicketSellers on 0844 870 0000 – however the festival starts today, so its rather unlikely you will be able to get a refund at this stage.

  • #3915

    Whiterabbit1
    Participant

    @littlemisspage. Can I buy your ticket? Is that allowed? I have missed out. I need an adult and a child tkt to join friend with his 5 yr old littlie in a Hearthenworks tipi. I want to write a feature on festivals and kids. I was at Wilderness without reception just as the hammer fell. have fun all. Im not giving up yet .
    Nicky. White Rabbit Media. Bristol.

  • #7142

    Janeyjane56
    Participant

    Hi Aisling
    We were due to attend Shambala this year and have paid in full including a campervan pass. My partner has been admitted to hospital with heart problems and we will be unable to attend. We could really do with the money so we can book (optimistically) for next year. Can we sell through you??
    Fingers crossed

    Debbie

  • #7143

    aisling
    Keymaster

    Hi Janey,

    Sorry to hear that. Give the TicketSellers a call on 0844 870 0000 and they’ll be able to refund you.

    Thanks,

    Aisling

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