Accessibility around the Festival
Most of the main site is flat and easily accessible in good weather. In wet weather some areas do get muddy. We provide trackway over the worst areas but in previous years people have had problems with some wheelchairs (particularly electric chairs) over the whole site. We do our best to keep everyone moving, but do be aware that this is an open air event in a grassy field and we cannot guarantee the ground conditions. We keep an information board in the ACA with details of any particularly muddy areas as soon as we know about them.
The Enchanted Woods has areas of rougher ground amongst the trees, which may cause difficulties for some chairs and scooters even in good weather, and the path has a gravel surface, which can be difficult for wheelchair users to navigate. At night light levels are often fairly low as part of the art installations and the area can become quite crowded, again this may cause difficulties for some people. Due to lack of vehicle access there are no accessible toilets in this area, however there is one next to the exit.
The Healing Area is in a meadow with long grass. Access to this area is via a series of ramped bridges and pathways that may also degrade in very bad weather.
There are seats available around site and in most of the major venues.
We don’t have any wheelchairs or mobility scooters that we can lend out. If you can walk short distances but tire easily, you may want to consider hiring one and bringing it with you in case you need it. We are currently looking into a recommended supplier who can deliver to site, email us if you think that you may need to hire a mobility vehicle.
If you use sticks or crutches consider how they will work in mud or soft ground, some people use special attachments to help with this.
There are viewing platforms at the Main Stage, Kamikaze and Chai Wallahs, all of which are stewarded during performance times. We do understand that you would like to have your friends, family and carers with you but we ask that you bring a maximum of two people with you and that they move off the platform if it becomes crowded so that other disabled people can use it. There will be some chairs available on the platforms. The platforms are stewarded and you and your guests will need an ACA wristband in order to gain access to the platform. You can get these wristbands from the Accessible Camping Area.
Some other tents and marquees have viewing areas marked out, or have signed wheelchair access routes – further details are available at the ACA.
We have various accessible toilets located around the festival site. For locations see the map in the program and the Essential Guide to Shambala sent to all ticket buyers 10 days in advance of the event. Not all units have a tap located nearby so it is a good idea to bring hand sanitiser in case.
All accessible units will be locked with RADAR padlocks, so please bring a RADAR key with you. If you need to borrow one, please contact the accessibility team in advance. We lend keys for the weekend with a deposit, however we only have a limited number so please reserve one in advance by emailing firstname.lastname@example.org