The Accessible Camping Area (ACA) is a flat camping area close to the main festival site with a layout that allows clear access into tents. It is intended for disabled people who would find it difficult to camp in the main public camping areas.
As the ACA is a space that is tailored to suit the needs of those camping there, we ask people who wish to camp in the ACA to apply in advance, the application form can be found below. Please note that the cut off date for applications is 1st August. Although we always do our utmost to fit everyone in we cannot guarantee a space to people who apply after this date, especially if they have a live in vehicle. Sometimes people only realise that they need to camp in the ACA once they get to the festival, if this happens to you please come to see us and we will try to help, although live-in vehicles cannot always be moved.
If you are coming in a live in vehicle or car and wish to camp in the ACA you still have to purchase the appropriate pass for your vehicle. These passes are limited and please note that Camper Van passes tend to sell out first. As of 2019 there are now specific Camper Van passes for the ACA.
The ACA is located close to the main stage and arena (so please expect entertainment noise at night). The area is flat with vehicle access and has accessible toilets and showers and a wheelchair charging point inside a marquee. It is not in a public area, access is controlled by wristband and there is 24-hour stewarding so it is quieter than the public areas in terms of people passing, however it is near to the main stage and late-night venues so there is music noise at night. If you are worried about the noise but want to camp in the ACA, it is a good idea to bring disposable earplugs with you.
We can accommodate tents, camper vans and caravans in the ACA, but please note we can only accept vehicles up to a maximum of 6m in length as there is quite a tight turn to negotiate from the track onto the campsite. Please contact us if you have a larger vehicle.
Unlike the rest of the public areas, we allow you to bring your car up to the campsite to unload your gear, however please note that we cannot allow cars to be parked next to tents for safety reasons. We do have a small number of car parking spaces very close by (across a fire lane) for those who really need their cars close to their tents throughout the festival for medical reasons, and there are other parking spaces a short distance away for the rest.
Groups are limited to 4 people (one disabled person and three guests or carers). If you would like to camp in a larger group you are welcome to camp in the public camping areas and then come to the ACA to use the facilities.
The rules on fires are the same as elsewhere on site – you can see them on this page, however we also have our own communal fire for everyone to enjoy.
CAMPING IN OTHER AREAS
Disabled people are of course free to camp in any of the public areas. If you are not sure whether you should use the ACA or would be better in one of the public areas, please do contact us and we will try to advise you. Some of the quietest areas are up a sloping field with no hard-standing or trackway, but there are also flat areas, particularly in Family Camping which is fairly close to the main public entrance. You will not be allowed to drive vehicles onto these camping areas, but if you apply for a blue badge parking space using the form below, you can offload in the ACA and then park nearby. For disabled people who arrive by public transport, Shambala provides free support to get bags from the drop off point to their camping spot.
Another issue to consider, particularly if you are not used to festivals, is that people do pack their tents in very close together, much closer than on a private campsite. If you need clear access to your tent door for a wheelchair or scooter, or if you have a visual impairment, you may find it easier to camp in the ACA where camping spaces are plotted out to give clear access routes to all. If you would still like to camp in the public area we would advise you to try to place your entrance directly onto a fire lane, otherwise you may get back to your tent to find someone has inadvertently blocked your access.
Wherever you camp the ACA team is available to advise you on the terrain and facilities so please do contact us. If you would like to camp in the public areas, but need to use the facilities in the ACA you are free to do so. Please come to the entrance of the ACA (We are in Artists Camping, the entrance is next to the Production Gate) and ask to speak to the ACA team, we will give you a wristband so you can come in any time.
If you decide to camp in one of the general public camping areas and have any medical needs or have brought medical equipment with you, please come to visit us and the medical crew so that we are aware of where you are camped and how we can help you should the need arise.
APPLYING FOR THE ACCESSIBLE CAMPING AREA
If you feel that you need to camp in the ACA please fill out the application form at the bottom of the page before the 1st of August. All information will be kept in compliance with the Data Protection Act. When you apply you will be added to our mailing list to receive information and updates about accessibility at Shambala.
Please note that use of the ACA is separate from the application for a PA ticket, holders of free PA tickets still need to fill out the form to apply for space in the ACA. You do not have to camp in the ACA if you have a free PA ticket. Similarly if you do not qualify for a free PA ticket, but feel you need to use the ACA you can apply for a space.
The ACA is for use by people who are disabled under the terms of the Equality Act 2010. Temporary injuries and pregnancy are not regarded as disability. If you are not sure if you qualify, please email us on email@example.com and we will try to advise you.
CREW, TRADERS AND ARTISTS
The above information is written with visitors in mind, but also applies to all members of the Shambala crew, traders and artists performing at the festival. If you are a member of one of these groups and feel you need to camp in the ACA or use any of our facilities then please contact us on firstname.lastname@example.org. Please note that crew, artist and trader passes de not give vehicle access to the ACA and you must contact us in advance to make sure you have the right accreditation.
QUERIES & QUESTIONS
Please direct any ticket related queries directly to our ticket agents. Any other questions can be directed to the Accessibility team on email@example.com