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We offer a free PA ticket for your Personal Assistant or carer if you are over 18 and receive or have any of the following:

  • Middle or Higher Rate DLA
  • Personal Independence Payment (PIP)
  • CredAbility Access Card
  • A recognised Assistance Dog ID Card
  • Are registered severely sight impaired

This ticket can be claimed by calling 0121 472 6688 or emailing

Proof of DLA, PIP, your CredAbility or Assistance Dog ID Card must be provided on entry.

PA Tickets are also available for those with under 18’s who require more than one carer. Please contact the accessibility team to discuss eligibility on

Crew and Artists need to apply for PA tickets via the link HERE.