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We offer a free PA ticket for your Personal Assistant or carer if any of the following apply to you:

  • You receive Middle or Higher Rate DLA
  • You receive Personal Independence Payment (PIP)
  • You have a CredAbility Access Card
  • You have a recognised Assistance Dog ID Card
  • You are registered severely sight impaired

This ticket can be claimed by filling in the accessibility application form, HERE.

A scan of DLA, PIP, your CredAbility or Assistance Dog ID Card must also be emailed to

If you are entitled to a PA ticket and come by coach, your PA will also get a free coach ticket.

Disabled under 18’s are only entitled to a PA tickets if they require more than one carer due to extremely high support needs. Please contact the accessibility team to discuss eligibility on

Crew and Artists need to apply for PA tickets via the link HERE and email their documents to